Agents arrive. Some leave.
An agent can find a store and still never finish a purchase.
ACRO stands for Agent Conversion Rate Optimization. ACRO Studio is where Machine Commerce does that work: measuring how often shopping agents that reach a store complete a purchase, and what to change when they do not.
Talk to us about ACRO StudioSee how it works
An agent can find a store and still never finish a purchase.
The share of agents that complete a purchase is the number that matters, the same way it is for people.
Changes only mean something when you know where agents stood before them.
Send shopping agents through the store as machine customers would.
Record where each agent stops and where it finishes.
Adjust the store at the steps where agents stall.
Re-run and compare with the baseline.
An agent-run audit is the starting point: it shows where conversion is lost before anything is changed.
Tote is designed to carry the same audit into a web app, a Chrome extension, a Shopify app and a Slack app.
ACRO Studio as a solution direction: Agent Conversion Rate Optimization, built around an agent-run audit.
No conversion rates, uplift figures, case results or named customers are published here. The illustration is not a product screen.
Source: Machine Commerce, definition of ACRO as Agent Conversion Rate Optimization, October 2026. Details will be added as they are verified.
Start with the storefront and the steps you care about. We will walk you through how an ACRO audit would run.
Talk to us about ACRO StudioOr write to founders@generalmachines.ai
Explore the other retail systems: On-prem Planogram · Chat2Shop · ShopBanner